DICK'S Sporting Goods in Albany, NY Open now

Reviews about DICK'S Sporting Goods

• ★ ★ ★ ★ ★

  August 03, 2020, by Alison Dunkerley
  Polite and helpful sales staff. Made a return of internet purchase and an in store purchase. It's always easy to find someone to help you in this store.
• ★ ☆ ☆ ☆ ☆

  April 28, 2019, by Zach
  Dick's Crossgates Manager, Adam, was totally incompetent and unable to communicate. Needed to return 2 golf clubs- immediately said they were used (purchased 2 days before and it was JANUARY). Then I was told they had to be returned to the store they were purchased- accused them of being fake or other nefarious actions by me. Left and went to Latham store. They had called ahead, and I was then given trouble by Latham manager. Finally resolved after I was sent home to dig through garbage for labels (had original receipt the entire time and never told labels were required for club returns). No real fault from Latham (I returned another club without issue (or labels) the day before. They were jaded by inept Crossgates. TERRIBLE CUSTOMER SERVICE ON THEIR PART.